SaaS Customer Administrator Policy

Your organization can have a maximum of five SaaS Customer Administrators at any given time.

When more than one SaaS Customer Administrator is identified, each administrator is granted the same authority to administer the Costpoint solution and receives the same communications from Deltek.

Deltek recommends that you assign a second SaaS Customer Administrator to ensure that your company is able to carry out service requests at all times.

If your organization needs to change the SaaS Customer Administrator or add a SaaS Customer Administrator, please submit the appropriate service request. Prior to submitting the service request to add a new SaaS Customer Administrator you must set up the user in User Manager.